Shipping & Delivery

All online orders are processed during holiday season, however, next day dispatch will not be available. There may be some delivery delays during the festive season.

Do you know that on an average you may pay up to 100% or more of the product cost as delivery charges on some online web sites.

We have declared war on this!

See below for free delivery info.

FREE SHIPPING  T&Cs * 

* Applies only to Retail online orders. 

Standard Conditions :

•  VIC, NSW & SA – Orders over $40  (weight up to 40kg) - Free shipping 

•  QLD – Orders over $100 ( weight up to 40kg) - Free shipping

•  We do not offer Free Shipping for selected Postcodes in VIC, NSW, SA & QLD. Please check if you qualify for free shipping  at check-out.

• We do not offer Free Shipping on retails orders for Western Australia, Northern Territory and Tasmania.

Online Retail Customers

Shipping & Delivery

• All retail orders require 24-36 hours to pick, pack and have ready for pick up or dispatch. Please note we cannot guarantee the day of delivery. However, will we work with the most efficient courier companies and they will get the orders out to you as soon as possible.
• Orders received after 2 pm on Fridays will process on Monday mornings.
• We cannot ship to post office box at this stage, we are working on this and will update you soon.

Wholesale Customers

Shipping & Pick up

In order to qualify as a wholesale customer, you need to purchase stock over $ 1000.00 at any one transaction.

Becoming a wholesale customer is easy;

Step 1.
To check your eligibility to become a wholesale customer you need to contact us via

https://franklandsfoods.com.au/orders/

Step 2.
We will contact you and obtain your requirement

Step3.
We will assess your requirement and provide a wholesale price list.

Step 4.
Start ordering via emailing us your orders to admin@franklandsagro.com.au

Step 5.
We ship to Australia wide with the option for our customers to select a carrier based on price and preference. Prices are variable depending on weight and your postcode.

You have the following delivery options for wholesale purchases 

1. Pick up from our warehouse - Unit 3/ 26-30 Howleys Road Notting Hill, Victoria 3168***
2. We can provide you with an estimate based on your volume & postcode**
3. You can arrange your own shipping. 

Contact us via orders@hellopure.com.au if you wish to speak to us.

***Pay at the warehouse
** We use a number of efficient courier companies with competitive pricing, orders will be freighted 48-72 business day hours after being received and paid for.

Collection from our Melbourne Warehouse

Please allow 24 hours for us to pick & pack your orders for collections from our warehouse. If you need your order sooner, please come into our retail shop in Notting Hill.

Warehouse Collection:

Unit 3/ 26-30 Howleys Road Notting Hill, Victoria 3168. Pick Up Monday - Friday, 9 AM – 4:30 PM – closed on Saturdays, Sunday & Public Holidays