Free Shipping available for NSW VIC SA QLD – Conditions Apply ** Find out more

Shipping & Delivery

Pick up address: HELLO PURE - 22 Winterton Road, Clayton VIC 3168


See below for free delivery info.


* Applies only to Retail online orders. 

 Shipping and Delivery Metro

Shipping and Delivery - Region 1 (Non-Metro)



Online Retail Customers

Shipping & Delivery

You have the following delivery options for wholesale purchases 

  1. Pick up from our warehouse -

    22 Winterton Road, Clayton VIC 3168 Australia**

  2. We can provide you with an estimate based on your volume & postcode***
  3. You can arrange your own shipping. 

Contact us via if you wish to speak to us.

**You can also pay at the warehouse
** We use a number of efficient courier companies with competitive pricing, orders will be freighted 48-72 business day hours after being received and paid for.

Collection from our Melbourne Warehouse

Please allow 24 hours for us to pick & pack your orders for collections from our warehouse. If you need your order sooner, please come into our retail shop in Clayton.

Warehouse Pick Up:

22 Winterton Road, Clayton VIC 3168 Australia

Pick Up Monday - Friday, 9.30 AM – 4:30 PM – closed on Saturdays, Sunday & Public Holidays


All your calls will be answered by our 24/7 call center 1300 399 746.